WE’RE RECRUITING! RECOVERY NAVIGATOR The Living Recovery Foundation – Jericho House, Derby Job Title: Recovery Navigator Location: Derby – Community-based, operating from Jericho House Salary: £30,014.40 per annum (£14.43 per hour) Contract: 15-month fixed-term contract Hours: 40 hours per week, with flexibility for occasional evenings and weekends Responsible to: Service Manager / CEO Essential Qualification: NVQ Level 3 in Health and Social Care Application Closing Date: Wednesday 25 November 2026 ABOUT THE LIVING RECOVERY FOUNDATION The Living Recovery Foundation is a Derby-based registered charity with over 20 years of experience supporting individuals affected by addiction, homelessness and complex social challenges. Through Jericho House and our wider services, we provide structured residential recovery, supported accommodation, aftercare and opportunities for individuals to rebuild their lives. Our approach is rooted in lived experience, compassion, personal responsibility and the belief that everyone deserves the opportunity to make positive and lasting changes. We recognise that addiction, homelessness, mental health difficulties, trauma and social exclusion are often interconnected. Our work aims to address these challenges through meaningful relationships, practical support and access to appropriate services. ABOUT THE ROLE We are seeking a compassionate, motivated and approachable Recovery Navigator to join our team on a 15-month fixed-term contract. This is an exciting opportunity to help develop a dedicated community-based outreach service supporting individuals experiencing homelessness, addiction and associated challenges across Derby. Working from and under the supervision of Jericho House, the successful candidate will proactively engage with vulnerable individuals, build trusting relationships and help them access addiction treatment, rehabilitation, housing, mental health services and wider community support. This is not simply a signposting role. The Recovery Navigator will take a hands-on, person-centred approach, supporting individuals through referrals, assessments, appointments and treatment admissions, and helping overcome the barriers that often prevent people from accessing life-changing services. We understand that individuals may not be ready to make changes immediately. Sometimes it takes repeated conversations, patience and consistent engagement before someone feels ready to accept support. A central part of this role is becoming a familiar, trusted and approachable presence within Derby’s homeless community, offering encouragement, understanding and practical assistance without judgement. We particularly welcome applications from individuals with lived experience of addiction, homelessness or recovery who can use their experiences positively to inspire and support others. KEY RESPONSIBILITIES Community Outreach and Engagement Proactively engage with individuals experiencing homelessness, rough sleeping, addiction and associated social challenges throughout Derby. Establish a regular, consistent and approachable presence within the homeless community. Build meaningful relationships through empathy, patience, understanding and regular contact. Engage with individuals who may be reluctant to access traditional support services. Recognise that readiness for change varies and maintain positive relationships even when individuals are not ready to accept formal support. Provide an accessible point of contact through a dedicated work telephone during agreed working arrangements. Encourage individuals to consider recovery opportunities and positive lifestyle changes. Identify emerging needs and barriers affecting individuals experiencing homelessness and addiction. Recovery Navigation and Advocacy Support individuals to access addiction treatment, residential rehabilitation, supported accommodation, housing and mental health services. Assist with completing referrals, applications and assessments. Accompany individuals to appointments, assessments and treatment admissions where appropriate. Provide practical assistance to overcome barriers such as transport, communication difficulties, lack of confidence and unfamiliarity with services. Advocate on behalf of individuals to help them access appropriate support. Assist individuals in developing realistic and achievable plans for positive change. Encourage personal responsibility, independence and engagement with recovery opportunities. Provide encouragement and emotional support while maintaining appropriate professional boundaries. Partnership Working Work closely with Derby’s homelessness outreach services, including the REST team. Attend relevant homelessness liaison forums, homeless counts, partnership meetings and community initiatives. Establish and maintain positive relationships with rehabilitation centres, drug and alcohol services, mental health services, housing providers and other relevant organisations. Develop effective referral pathways to ensure individuals can access appropriate services. Work collaboratively with statutory, voluntary and community organisations to improve coordination and continuity of support. Maintain effective communication with professionals involved in supporting individuals. Identify gaps and barriers within existing services and contribute to discussions about improving local provision. Ongoing Support and Re-engagement Maintain appropriate contact with individuals accessing rehabilitation, supported accommodation and other services. Provide follow-up support to individuals completing treatment and returning to the community. Encourage continued engagement with recovery networks, mutual aid groups and aftercare services. Re-engage with individuals who have disengaged from treatment or other support services. Help individuals identify alternative options and develop new plans following setbacks. Encourage participation in education, training, employment, volunteering and positive community activities. Support individuals to rebuild confidence, independence and healthy relationships. Promote long-term recovery, housing stability and community reintegration. Recording, Monitoring and Reporting Maintain accurate, timely and confidential records of outreach contacts, referrals, interventions and outcomes. Record individual engagement and progression towards agreed goals. Monitor the effectiveness of referral pathways and identify barriers to accessing services. Provide regular written and verbal progress reports to management. Attend supervision sessions, staff meetings and relevant training at Jericho House. Contribute to project monitoring, evaluation and the development of future services. Follow organisational procedures relating to safeguarding, confidentiality, data protection, lone working and health and safety. Respond appropriately to safeguarding concerns, emergencies and identified risks. PERSON SPECIFICATION Essential Qualifications, Skills and Experience Applicants must demonstrate: NVQ Level 3 in Health and Social Care. A strong understanding of addiction, homelessness and the recovery process. Excellent interpersonal and communication skills. The ability to build trust and develop positive relationships with vulnerable individuals. A compassionate, patient and non-judgemental approach. An understanding of the complex challenges faced by individuals experiencing homelessness, addiction and social exclusion. Confidence working independently in community settings. The ability to work collaboratively with statutory, voluntary and community organisations. An understanding of safeguarding, confidentiality and professional boundaries. Good organisational skills and the ability to maintain accurate records. Resilience, reliability and the ability to respond appropriately to challenging situations. A commitment to equality, dignity, respect and the values of The Living Recovery Foundation. Willingness to undertake training, supervision and professional development. Desirable Qualifications and Experience Personal lived experience of addiction, homelessness or sustained recovery. Previous experience working in homelessness outreach, addiction services, recovery support or related community services. Knowledge of Derby’s homelessness, housing, addiction and recovery networks. Experience of advocacy, support planning and multi-agency working. Knowledge of residential rehabilitation pathways and mutual aid recovery programmes. Experience supporting individuals with multiple and complex needs. Experience of community engagement and outreach work. A full UK driving licence. WORKING ARRANGEMENTS The Recovery Navigator will operate primarily within the community, engaging with individuals across Derby and attending relevant services, appointments and partnership meetings. The position will be based at Jericho House, The Living Recovery Foundation, where the successful candidate will receive management oversight, regular supervision, administrative support and access to the wider experience and resources of the organisation. The role is 40 hours per week and will require flexibility, including occasional evening and weekend work where appropriate to meet the needs of the service. The successful candidate will be expected to work independently while remaining accountable to the management and safeguarding arrangements of The Living Recovery Foundation. WHAT WE OFFER Salary of £30,014.40 per annum. A 15-month fixed-term employment opportunity. The chance to make a genuine difference to individuals experiencing homelessness and addiction. The opportunity to help develop an important community-based recovery service in Derby. A supportive and experienced team with a strong lived-experience ethos. Regular supervision and professional guidance. Training and development opportunities. Workplace pension scheme. Contractual annual leave entitlement. The opportunity to contribute to positive change within Derby’s homeless community and wider support services. HOW TO APPLY If you are passionate about recovery, homelessness prevention and helping people make lasting positive changes, we would love to hear from you. Please submit your CV and a covering statement outlining your relevant qualifications, experience and suitability for the position. Email: enquiries@livingrecoveryfoundation.org Please include “Recovery Navigator Application” in the subject line of your email. Application Closing Date: Wednesday 25 November 2026 RECRUITMENT INFORMATION Due to the anticipated volume of applications, The Living Recovery Foundation will not be able to provide individual feedback to unsuccessful candidates at any stage of the recruitment process, including following interviews. Only shortlisted applicants will be contacted. If you have not heard from us within two weeks of the closing date, please assume that your application has been unsuccessful. All applications will be considered fairly and assessed against the essential and desirable criteria outlined in the person specification. The Living Recovery Foundation Jericho House, Derby Registered Charity No. 1211996 The Living Recovery Foundation is committed to safeguarding, equality of opportunity and fair recruitment. Appointment will be subject to appropriate pre-employment checks. This job description outlines the principal responsibilities of the position and is not exhaustive. Duties may reasonably evolve in accordance with the needs of the service and the objectives of the project. —

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